CTO Profile 00100

By November 1, 2018CTO Profile

CTO 00100

A leader in multinational Technology strategy

RenB Rating: B

Qualification: MCA

No. Of Hours Available: 40 – 45 Hours

Location: Mumbai

Domain Expertise

IT
E-Commerce
IT (Real Time Visual Simulation)
Wireless

Technology Expertise

  • Administration and Management of IT
  • Information Technology (IT) Support Services
  • Communications Infrastructure Services
  • Enterprise Infrastructure and Services
  • Information Security
  • Information Systems and Applications

Technologies

Operation Systems, Database, Cloud Computing, Virtualization, Data networks, Voice Communication, Open source operating systems, Network administration and operations, client-server system administration, open source operating systems, cloud computing technologies, operating system security and virtualization, storage technologies, project management

Leadership Expertise & Experience

Team of System Support Analysts – 5
Team of Technical Support (Network, Linux, Windows, Service Desk, Application Support) – 30
Team of Project – 5

Management Expertise

Identified areas where there were no clear processes/procedures for IT Operations and created those leading to lower resolution times and higher efficiency. Interfaced with the organization’s business units (BU) to identify their requirements and issues and collaborated with the senior IT management to come up with effective solutions. Prepared the process for ticket resolutions and the Escalation Matrix for SLA adherence and faster processing. Steered the strategy for the public Cloud to utilize cloud services effectively whilst rationalizing costs.

Experience

13+ Years

Company Types: Indian & Multinational

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