
CTO 00100
A leader in multinational Technology strategy
RenB Rating: B
Qualification: MCA
No. Of Hours Available: 40 – 45 Hours
Location: Mumbai
Domain Expertise
IT
E-Commerce
IT (Real Time Visual Simulation)
Wireless
Technology Expertise
- Administration and Management of IT
- Information Technology (IT) Support Services
- Communications Infrastructure Services
- Enterprise Infrastructure and Services
- Information Security
- Information Systems and Applications
Technologies
Operation Systems, Database, Cloud Computing, Virtualization, Data networks, Voice Communication, Open source operating systems, Network administration and operations, client-server system administration, open source operating systems, cloud computing technologies, operating system security and virtualization, storage technologies, project management
Leadership Expertise & Experience
Team of System Support Analysts – 5
Team of Technical Support (Network, Linux, Windows, Service Desk, Application Support) – 30
Team of Project – 5
Management Expertise
Identified areas where there were no clear processes/procedures for IT Operations and created those leading to lower resolution times and higher efficiency. Interfaced with the organization’s business units (BU) to identify their requirements and issues and collaborated with the senior IT management to come up with effective solutions. Prepared the process for ticket resolutions and the Escalation Matrix for SLA adherence and faster processing. Steered the strategy for the public Cloud to utilize cloud services effectively whilst rationalizing costs.
Experience
13+ Years
Company Types: Indian & Multinational
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